Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and service requests
• Schedule consultations and meetings
• Prepare quotations and proposals
• Deliver and manage our services
• Communicate about projects and client accounts
• Improve website functionality and user experience
• Measure website traffic and advertising performance
• Manage marketing campaigns and automation systems
• Send relevant business or promotional communications where permitted
• Prevent fraud, misuse, and security incidents
• Maintain business records
• Comply with applicable legal obligations

We will handle personal information in accordance with applicable law and the purposes for which it was collected.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to support website functionality, understand visitor behaviour, and measure marketing performance.

Depending on the tools implemented, these technologies may help us understand website traffic, campaign effectiveness, visitor interactions, and conversion activity.

You can manage cookies through available website controls or your browser settings. Disabling certain cookies may affect website functionality. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

4. Analytics and Advertising Services

We may use third-party tools such as:

• Google Analytics
• Google Ads
• Meta Pixel and Meta advertising tools
• Google Tag Manager
• Customer relationship management platforms
• Website hosting and performance tools

These providers may process information according to their own privacy policies and applicable terms. Advertising and analytics technologies may associate website interactions with other information they lawfully hold. We encourage you to review the privacy policies of relevant third-party providers.

5. Enquiries and Marketing Communications

If you contact us through our website, email, phone, WhatsApp, or another channel, we may use your information to respond to your enquiry, discuss your requirements, provide a quotation, or follow up about the services you requested.

We may send promotional communications where permitted by law. You can request that we stop sending promotional messages at any time. We will not treat an enquiry alone as consent to unrelated marketing where separate consent is legally required.

6. Sharing of Information

We do not sell personal information as a standalone commercial product. We may share information where reasonably necessary with:

• Website hosting providers
• CRM and automation platforms
• Email and communication providers
• Analytics and advertising platforms
• Scheduling and payment providers
• IT and security service providers
• Professional advisers
• Government authorities where required by law

We share information only as appropriate for the relevant purpose, subject to applicable law and any required safeguards.

7. Client Data and Account Access

When providing services, we may receive access to client websites, advertising accounts, social media accounts, CRM systems, analytics platforms, marketing materials, and customer or lead information. We use such information to provide the agreed services and manage the relevant project.

Clients are responsible for ensuring that they have the necessary rights and permissions to share information and grant account access to us. We will handle client information according to the applicable service agreement, instructions, and legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

If a personal data breach occurs, we will take the steps required by applicable law.

9. Data Retention

We retain information for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain records, resolve disputes, or comply with legal obligations.

When information is no longer required, we may delete it, anonymise it, or securely dispose of it, subject to applicable retention requirements.

10. Your Privacy Rights

Depending on applicable law and the circumstances of processing, you may have rights concerning your personal information, including rights to:

• Request information about the processing of your personal data
• Request correction or updating of inaccurate information
• Request erasure of personal data where applicable
• Withdraw consent where processing relies on consent
• Raise a complaint or seek applicable remedies

To exercise an applicable right, contact us at support@i33digital.com. We may request reasonable information to verify your identity and process your request.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, products, or services. We do not control their privacy practices, security, or content. Your use of third-party services is subject to their own terms and privacy policies.

12. Children's Privacy

Our website and services are primarily intended for businesses, professionals, and other individuals seeking our services. We do not knowingly collect children's personal data in circumstances where such collection is prohibited by applicable law.

13. International Data Processing

Some service providers may process information outside India. Where international transfers occur, we will follow the applicable legal requirements and restrictions.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law. Any updated version will be published on this page with a revised “Last Updated” date.